What I Learned Building CalAIM Housing Transition Navigation Services from the Ground Up
Building a new program requires more than funding, staffing, and referrals. Drawing from firsthand leadership experience, I share lessons about developing operational infrastructure, establishing workflows, strengthening documentation, building partnerships, and integrating quality oversight into everyday program operations.
Does Your Public Health Program Need an SOP? 7 Signs the Answer Is Yes
When staff follow the same process differently, documentation is outdated, or written procedures don't match daily practice, the problem may be bigger than training. Learn seven signs your public health program may need an SOP and what to consider before writing one.